A HOUSING association has been urged to improve communication with Llanrwst residents in a long-running saga concerning problem parking.

Residents of Llanrwst’s Scotland Street flats, which are owned by Cartrefi Conwy, have been complaining about unauthorised parking in their car park for many years without success.

Many of the residents need car parking close to their homes due to access issues.

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Plaid Cymru councillor Nia Owen said: "The residents of Scotland Street flats have been trying to resolve the parking issues for many years.

“They are vulnerable residents who need easy access to parking spaces next to their home.

"Space is also needed in the car park for regular visits from carers and family support. In the past, ambulances have had access issues due to an overfull and unregulated car park.

"Local residents have stressed and worried about this issue for far too long with no clear end in sight.

“I urge Cartrefi Conwy to engage with local residents and local councillors so we can resolve this issue once and for all."

Her plea was echoed by North Wales MS Llyr Gruffydd, who said: “It’s unacceptable that reasonable requests for action have been ignored by the housing association, which should be more receptive to residents’ concerns.

“My office has contacted Cartrefi Conwy three times without any response.

“That’s why I am fully behind the efforts of local Plaid Cymru councillors to resolve this matter by opening a dialogue with Cartrefi Conwy.”

In response, Cartrefi Conwy said it is working to address the parking issues raised.

This has included erecting a sign in the car park highlighting that its use is exclusively for its tenants and their visitors.

A spokesperson for Cartrefi Conwy said: “We are taking action to address the issue relating to the car park and members of our neighbourhood team are liaising with the tenants.

“We have already erected a sign within the car park to point out  that it is for the exclusive use of our tenants in Scotland Street and their visitors.

“In addition, we are also in contact with Conwy County Borough Council about erecting further signage at the entrance to the car park because that particular piece of land is leased by them from Network Rail.

“In the meantime, we will be updating Llyr Gruffydd about the progress we are making in this matter.”