ARRIVA bus passengers in North Wales are now benefitting from the ‘Tap On-Tap Off’ (TOTO) scheme, which enables adult passengers to track their spending through contactless payments and ensures daily and weekly fare capping.

Following the successful roll out of contactless payment onboard all Arriva buses in 2019, the company has worked in partnership with Transport for Wales to install a second contactless card reader across their entire fleet of more than 170 buses serving North Wales.

Passengers simply tap on using a credit/debit card or with Google Pay or Apple Pay on their driver’s ticket machine when they board their bus, then tap again on the second card reader as they get off, and the best value adult fare will be worked out for them.

If it's cheapest to pay for a single, day or weekly ticket, Arriva will cap the price you pay at whatever is the right fare for the journeys made.

Customers can travel freely and are automatically charged for the journey that they make.

If customers make several trips in one day, their fare will be capped at the daily adult ticket price; and those who travel several days per week pay a fare capped at the adult weekly ticket price.

Removing the need to state your destination and pay as you board will significantly reduce boarding times for customers, ensuring that buses leave stops on time and maintain punctuality.

Richard Hoare, commercial director at Arriva, said; “The TOTO scheme makes bus journeys simpler, giving customers peace of mind knowing they will be charged the best value Arriva fare, whether they make a single journey or multiple journeys.

“A partnership between Arriva and Transport for Wales has led to the successful implementation of the TOTO scheme for Arriva products, and we look forward to evolving our ticketing partnership between other operators by adding the OneBus ticket range to TOTO during 2022.”

James Price, Transport for Wales chief executive, added: “We’re delighted to be collaborating with Arriva by providing our technology and insights for the TOTO scheme.

“It perfectly aligns with Transport for Wales’ aims of making public transport as accessible, easy and affordable as possible for everyone, and I’m sure it will be welcomed by customers across North Wales and the borders.”

Full details can be found at www.arrivabus.co.uk/tap-on.